Frequently Asked Question

How to verify your account
Last Updated 4 months ago

In order to get access to HelpDesk account at our website, you should verify the account. It can be done by requesting a verification email and opening a link in that email within 24 hours.

The verification email can be requested from your profile page as shown below

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After clicking on the link, you should receive an email with a verification link. If you have not received the email, please check the spam folder of your mailbox. If the issue still persist, please contact us at support@ka-station.com and we will verify the account manually.

Then open the verification link from the email in your browser. If everything is done correctly, a message confirming your verification will show up. Your account status will be changed to verified, you can check it on the profile page. The red text will be replaced with a 'Verified' in green color.

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